Difference between revisions of "Kdenlive/Manual/Windows Issues"

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== Windows Issues ==
+
== Windows Issues == <!--T:1-->
  
 +
<!--T:2-->
 
The current '''Kdenlive''' on Windows® (October 2018, version 18.08.2) has a few issues that have workarounds. The purpose of this wiki page is to document these issues and their workarounds.
 
The current '''Kdenlive''' on Windows® (October 2018, version 18.08.2) has a few issues that have workarounds. The purpose of this wiki page is to document these issues and their workarounds.
  
  
=== Play/Pause Issue ===
+
=== Play/Pause Issue === <!--T:3-->
  
 +
<!--T:4-->
 
Currently, if you use any method from playing the preview on '''Kdenlive''' for Windows®, the preview of your project will not play. This includes trying to use the spacebar or trying to press the play button using your mouse.
 
Currently, if you use any method from playing the preview on '''Kdenlive''' for Windows®, the preview of your project will not play. This includes trying to use the spacebar or trying to press the play button using your mouse.
  
 +
<!--T:5-->
 
'''The quickest and easiest workaround''' is to use the <keycap>Spacebar + Right arrow key</keycap>. Press the <keycap>Spacebar</keycap> and then press the right arrow key.
 
'''The quickest and easiest workaround''' is to use the <keycap>Spacebar + Right arrow key</keycap>. Press the <keycap>Spacebar</keycap> and then press the right arrow key.
  
 +
<!--T:6-->
 
If '''Kdenlive''' seems blocked hit <keycap>Ctrl+Space</keycap>. Now the play heat starts from the beginning and you can click with the mouse into the timeline to play from there.
 
If '''Kdenlive''' seems blocked hit <keycap>Ctrl+Space</keycap>. Now the play heat starts from the beginning and you can click with the mouse into the timeline to play from there.
  
 +
<!--T:7-->
 
Another option is to change the settings. To do this, go to <menuchoice>Settings -> Configure Kdenlive -> Environment</menuchoice> and change the ''process threads'' to 2 or above (this solves the bug but this block other functions).
 
Another option is to change the settings. To do this, go to <menuchoice>Settings -> Configure Kdenlive -> Environment</menuchoice> and change the ''process threads'' to 2 or above (this solves the bug but this block other functions).
  
=== Qt rendering crash ===
+
=== Qt rendering crash === <!--T:8-->
  
 +
<!--T:9-->
 
When switching from kdenlive for windows 17.12 --> 18.04/18.08, a Qt rendering crash appears. To make sure this doesn't happen, you need to edit the <tt>kdenliverc</tt> file in the <tt>appdata</tt>. To access your appdata, press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''APPDATA''' (all caps). Go to <tt>local</tt> and within it rename <tt>kdenliverc</tt> to <tt>kdenliverc.old</tt>.
 
When switching from kdenlive for windows 17.12 --> 18.04/18.08, a Qt rendering crash appears. To make sure this doesn't happen, you need to edit the <tt>kdenliverc</tt> file in the <tt>appdata</tt>. To access your appdata, press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''APPDATA''' (all caps). Go to <tt>local</tt> and within it rename <tt>kdenliverc</tt> to <tt>kdenliverc.old</tt>.
  
=== Any critical bug ===
+
=== Any critical bug === <!--T:10-->
  
 +
<!--T:11-->
 
This describes the process of doing a clean install on Windows®.
 
This describes the process of doing a clean install on Windows®.
  
 +
<!--T:12-->
 
Firstly, delete your normal '''Kdenlive''' folder (containing the application)
 
Firstly, delete your normal '''Kdenlive''' folder (containing the application)
  
 +
<!--T:13-->
 
Access the '''Appdata''' folder (<keycap>Win + R</keycap> and then type '''APPDATA''' in full caps). Go to <tt>local</tt> and search for folder <tt>kdenlive</tt>.
 
Access the '''Appdata''' folder (<keycap>Win + R</keycap> and then type '''APPDATA''' in full caps). Go to <tt>local</tt> and search for folder <tt>kdenlive</tt>.
  
 +
<!--T:14-->
 
{{Note|If you have any saved effects or clips stored in your library, make a backup of the library folder.}}
 
{{Note|If you have any saved effects or clips stored in your library, make a backup of the library folder.}}
  
 +
<!--T:15-->
 
Then once you have backup up your library folder, delete the <tt>kdenlive</tt> folder.
 
Then once you have backup up your library folder, delete the <tt>kdenlive</tt> folder.
  
 +
<!--T:16-->
 
Reinstall the latest version of '''Kdenlive''' from https://kdenlive.org/en/download/
 
Reinstall the latest version of '''Kdenlive''' from https://kdenlive.org/en/download/
  
=== Kdenlive cannot be deleted ===
+
=== Kdenlive cannot be deleted === <!--T:17-->
  
 +
<!--T:18-->
 
If you want to reinstall '''Kdenlive''', it may tell you "The file or folder is open in another program". Windows® then won't let you delete '''Kdenlive'''.
 
If you want to reinstall '''Kdenlive''', it may tell you "The file or folder is open in another program". Windows® then won't let you delete '''Kdenlive'''.
  
 +
<!--T:19-->
 
To fix this, press and hold <keycap>Ctrl + Shift + Esc</keycap> & expand the task manager by clicking <menuchoice>all details</menuchoice>. Then find <tt>kdenlive.exe</tt> & <tt>dbus-daemon.exe</tt>, and click <menuchoice>End task</menuchoice> for both of them.
 
To fix this, press and hold <keycap>Ctrl + Shift + Esc</keycap> & expand the task manager by clicking <menuchoice>all details</menuchoice>. Then find <tt>kdenlive.exe</tt> & <tt>dbus-daemon.exe</tt>, and click <menuchoice>End task</menuchoice> for both of them.
  
 +
<!--T:20-->
 
Or download the [[file:Kdenlive-kill.zip]]. Unpack it and just double-click the batch file which kills all running '''Kdenlive''' processes.
 
Or download the [[file:Kdenlive-kill.zip]]. Unpack it and just double-click the batch file which kills all running '''Kdenlive''' processes.
  
=== "Clip is invalid, will be removed" ===
+
=== "Clip is invalid, will be removed" === <!--T:21-->
  
 +
<!--T:22-->
 
This bug can appear if you do a clean reinstall of '''Kdenlive''' (see above). Simply close and open '''Kdenlive''' once, and it should be fixed.
 
This bug can appear if you do a clean reinstall of '''Kdenlive''' (see above). Simply close and open '''Kdenlive''' once, and it should be fixed.
  
 +
<!--T:23-->
 
If this is not solving the problem follow [[Kdenlive/Manual/Windows_Issues#Any_critical_bug|these instructions]].
 
If this is not solving the problem follow [[Kdenlive/Manual/Windows_Issues#Any_critical_bug|these instructions]].
  
=== Kdenlive crash ===
+
=== Kdenlive crash === <!--T:24-->
  
 +
<!--T:25-->
 
On Windows® 10: update your graphics card driver.
 
On Windows® 10: update your graphics card driver.
 
Some crashes could occur of incompatibility of the graphics card with the newest Windows® updates.
 
Some crashes could occur of incompatibility of the graphics card with the newest Windows® updates.
 
After you have updated the driver re-start the computer and try again by starting <tt>kdenlive.exe</tt>.
 
After you have updated the driver re-start the computer and try again by starting <tt>kdenlive.exe</tt>.
  
== General Issues ==
+
== General Issues == <!--T:26-->
  
 +
<!--T:27-->
 
The current '''Kdenlive''' version (November 2018, version 18.08.3) has a few issues that have workarounds.  
 
The current '''Kdenlive''' version (November 2018, version 18.08.3) has a few issues that have workarounds.  
  
=== Audio Pops and Ticks in Render ===
+
=== Audio Pops and Ticks in Render === <!--T:28-->
  
 +
<!--T:29-->
 
If this problem appears to change the audio to: 16-bit PCM WAV.
 
If this problem appears to change the audio to: 16-bit PCM WAV.
  
 +
<!--T:30-->
 
{{Prevnext2
 
{{Prevnext2
 
| prevpage=Special:MyLanguage/Kdenlive/Manual/Tutorials | nextpage=Special:MyLanguage/Kdenlive/Manual/Projects_and_Files
 
| prevpage=Special:MyLanguage/Kdenlive/Manual/Tutorials | nextpage=Special:MyLanguage/Kdenlive/Manual/Projects_and_Files
Line 68: Line 89:
 
}}
 
}}
  
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<!--T:31-->
 
[[Category:Tutorials]]
 
[[Category:Tutorials]]
 
[[Category:Kdenlive]]
 
[[Category:Kdenlive]]
 
</translate>
 
</translate>

Revision as of 13:04, 16 November 2018

Other languages:
English • ‎dansk • ‎português do Brasil • ‎русский • ‎українська

Windows Issues

The current Kdenlive on Windows® (October 2018, version 18.08.2) has a few issues that have workarounds. The purpose of this wiki page is to document these issues and their workarounds.


Play/Pause Issue

Currently, if you use any method from playing the preview on Kdenlive for Windows®, the preview of your project will not play. This includes trying to use the spacebar or trying to press the play button using your mouse.

The quickest and easiest workaround is to use the Spacebar + Right arrow key. Press the Spacebar and then press the right arrow key.

If Kdenlive seems blocked hit Ctrl+Space. Now the play heat starts from the beginning and you can click with the mouse into the timeline to play from there.

Another option is to change the settings. To do this, go to Settings -> Configure Kdenlive -> Environment and change the process threads to 2 or above (this solves the bug but this block other functions).

Qt rendering crash

When switching from kdenlive for windows 17.12 --> 18.04/18.08, a Qt rendering crash appears. To make sure this doesn't happen, you need to edit the kdenliverc file in the appdata. To access your appdata, press Win + R (Windows key and R key simultaneously) and type APPDATA (all caps). Go to local and within it rename kdenliverc to kdenliverc.old.

Any critical bug

This describes the process of doing a clean install on Windows®.

Firstly, delete your normal Kdenlive folder (containing the application)

Access the Appdata folder (Win + R and then type APPDATA in full caps). Go to local and search for folder kdenlive.

Note-box-icon.png
Note
If you have any saved effects or clips stored in your library, make a backup of the library folder.


Then once you have backup up your library folder, delete the kdenlive folder.

Reinstall the latest version of Kdenlive from https://kdenlive.org/en/download/

Kdenlive cannot be deleted

If you want to reinstall Kdenlive, it may tell you "The file or folder is open in another program". Windows® then won't let you delete Kdenlive.

To fix this, press and hold Ctrl + Shift + Esc & expand the task manager by clicking all details. Then find kdenlive.exe & dbus-daemon.exe, and click End task for both of them.

Or download the File:Kdenlive-kill.zip. Unpack it and just double-click the batch file which kills all running Kdenlive processes.

"Clip is invalid, will be removed"

This bug can appear if you do a clean reinstall of Kdenlive (see above). Simply close and open Kdenlive once, and it should be fixed.

If this is not solving the problem follow these instructions.

Kdenlive crash

On Windows® 10: update your graphics card driver. Some crashes could occur of incompatibility of the graphics card with the newest Windows® updates. After you have updated the driver re-start the computer and try again by starting kdenlive.exe.

General Issues

The current Kdenlive version (November 2018, version 18.08.3) has a few issues that have workarounds.

Audio Pops and Ticks in Render

If this problem appears to change the audio to: 16-bit PCM WAV.


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