Kubuntu/Support: Difference between revisions
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== Contact and Support == | == Contact and Support == | ||
There are three ways to contact with the Kubuntu Project; mailing lists (email), Internet Relay Chat (IRC), and the forums. | There are three ways to contact with the '''Kubuntu''' Project; mailing lists (email), Internet Relay Chat (IRC), and the forums. | ||
=== Mailing Lists === | === Mailing Lists === | ||
Mailing lists are the Kubuntu Project's official communication tools. They allow for email discussion and have searchable archives. | Mailing lists are the '''Kubuntu''' Project's official communication tools. They allow for email discussion and have searchable archives. | ||
'''Subscribe''' <br /> | '''Subscribe:''' <br /> | ||
To begin using the mailing lists, please subscribe. Subscribing allows you to post a message without having it sit in an authorization queue, and allows you to receive messages from others who are also subscribed to the mailing list. | To begin using the mailing lists, please subscribe. Subscribing allows you to post a message without having it sit in an authorization queue, and allows you to receive messages from others who are also subscribed to the mailing list. | ||
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==== IRC Networks ==== | ==== IRC Networks ==== | ||
All Ubuntu and Kubuntu channels are on the freenode network. The server address is 'irc.freenode.net', and the default port is '6667'. | All '''Ubuntu''' and '''Kubuntu''' channels are on the freenode network. The server address is 'irc.freenode.net', and the default port is '6667'. | ||
Use the command | Use the command <code>/join #channelname</code> to join a channel. | ||
<code>/join #kubuntu</code> | <blockquote>For example:<code>/join #kubuntu</code></blockquote> | ||
'''Kubuntu IRC Channels''' | '''Kubuntu IRC Channels''' | ||
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=== Application Help === | === Application Help === | ||
In most KDE applications there is a 'Help' button in the toolbar that will lead you to the handbook. For general KDE documentation, see [http://www.kde.org/documentation KDE Documentation] and [[Special:myLanguage/Welcome_to_KDE_UserBase|KDE Userbase Wiki]]. | In most '''KDE''' applications there is a 'Help' button in the toolbar that will lead you to the handbook. For general '''KDE''' documentation, see [http://www.kde.org/documentation KDE Documentation] and [[Special:myLanguage/Welcome_to_KDE_UserBase|KDE Userbase Wiki]]. | ||
== Kubuntu Phone Support == | == Kubuntu Phone Support == | ||
If you or your organisation needs help with your computer systems running Kubuntu but you don't want to worry about the best IRC channel to ask in you can pay some money and phone up the office in England to get some help. They will use phone, e-mail, Google hangout, Skype, VNC and any other method you like to help diagnose the issue and resolve it for you. | If you or your organisation needs help with your computer systems running '''Kubuntu''' but you don't want to worry about the best IRC channel to ask in you can pay some money and phone up the office in England to get some help. They will use phone, e-mail, Google hangout, Skype, VNC and any other method you like to help diagnose the issue and resolve it for you. | ||
[http://kubuntu.emerge-open.com/buy Click here for more information.] | [http://kubuntu.emerge-open.com/buy Click here for more information.] | ||
Revision as of 03:34, 8 January 2014
Under Construction
Contact and Support
There are three ways to contact with the Kubuntu Project; mailing lists (email), Internet Relay Chat (IRC), and the forums.
Mailing Lists
Mailing lists are the Kubuntu Project's official communication tools. They allow for email discussion and have searchable archives.
Subscribe:
To begin using the mailing lists, please subscribe. Subscribing allows you to post a message without having it sit in an authorization queue, and allows you to receive messages from others who are also subscribed to the mailing list.
Before you send a message, check to see if the topic has been raised in the past. To do this, use Google to search the archives.
- Kubuntu users
Register: https://lists.ubuntu.com/mailman/listinfo/kubuntu-users
Archive: https://lists.ubuntu.com/archives/kubuntu-users
- Kubuntu development
Register: https://lists.ubuntu.com/mailman/listinfo/kubuntu-devel
Archive: https://lists.ubuntu.com/archives/kubuntu-devel
- Kubuntu documentation
Register: https://lists.ubuntu.com/mailman/listinfo/ubuntu-doc
Archive: https://lists.ubuntu.com/archives/ubuntu-doc
Internet Relay Chat
IRC allows you to communicate in real-time with many others who are also using IRC and are on common networks and channels. For more information about IRC clients, see Chat Clients. You can also use your browser to chat. To do so, go to the Webchat page.
IRC Networks
All Ubuntu and Kubuntu channels are on the freenode network. The server address is 'irc.freenode.net', and the default port is '6667'.
Use the command /join #channelname to join a channel.
For example:
/join #kubuntu
Kubuntu IRC Channels
- #kubuntu: The official Kubuntu Support channel
- #kubuntu-offtopic: For off-topic chatter with your fellow Kubuntu users
- #kubuntu-devel: This is the channel where the developers hang out
Forums
Kubuntu Forums are located at: Kubuntu Forums
Application Help
In most KDE applications there is a 'Help' button in the toolbar that will lead you to the handbook. For general KDE documentation, see KDE Documentation and KDE Userbase Wiki.
Kubuntu Phone Support
If you or your organisation needs help with your computer systems running Kubuntu but you don't want to worry about the best IRC channel to ask in you can pay some money and phone up the office in England to get some help. They will use phone, e-mail, Google hangout, Skype, VNC and any other method you like to help diagnose the issue and resolve it for you.