View source for Archive:Kdenlive/Manual/Windows Issues/pt-br

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<span id="Windows_Issues"></span>
== Problemas no Windows ==

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A atual versão do '''Kdenlive''' no Windows® (Outubro 2018, versão 18.08.2) tem alguns problemas que tem algumas soluções. A função dessa pagina de wiki é documentar esses problemas e suas soluções.
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===Render problems===
After rendering you get de-synced audio or wrong effects or black frames at end of the last clip: download version 20.08.1 or higher from the [https://kdenlive.org/en/download download page]. If you still experience problems see [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Cannot_open_projects_made_with_previous_version|Cannot open projects]].


===Audio crackling while playback===
Hit <keycap>CTRL + SHIFT + ,</keycap>(comma), select <menuchoice>Playback -> audio backend</menuchoice> and play around with <menuchoice>WinMM</menuchoice> (Win7), <menuchoice>Wasapi</menuchoice> (Win10), <menuchoice>DirectSound</menuchoice> to see what give the best result.

===This application failed to start because no Qt platform plugin could be initialized===
Hit <keycap>CTRL + SHIFT + ,</keycap>(comma) &rarr; <menuchoice>environment</menuchoice> &rarr; make sure the paths point to the same path as "MLT profiles folder".

Download [https://bugs.kde.org/show_bug.cgi?id=415408 qt.conf]. Put the file <tt>qt.conf</tt> into the "bin" folder (the folder where <tt>kdenlive.exe</tt> is)

===First time use of Kdenlive===

This issue should be solved with Windows version 19.04.2-6. That <tt>kdenliverc</tt> is correct set up please start Kdenlive twice (start -> close -> start). Then start your work.

===Intel graphic card driver===

Updated Intel graphic driver versions lead to a corrupted Kdenlive GUI.<br>
'''Solution 1:''' Open Kdenlive. Move the mouse to the top. The menus are showing up. Try to reach <menuchoice>Settings</menuchoice> -> <menuchoice>openGL backend</menuchoice> -> enable <menuchoice>OpenGLES</menuchoice>/<menuchoice>DirectX</menuchoice>. Restart Kdenlive. This should solve your Intel graphic driver issue. <br>
Maybe this statement helps: https://forum.kde.org/viewtopic.php?f=265&t=161309#p425882.<br> <br>

'''Solution 2:''' Press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''appdata'''. Go to <tt>local</tt> and within it open <tt>kdenliverc</tt> with an editor. Search for <code>[misc]</code> and delete <code>[misc]</code> and the following entry. <br>Example:<br> <code>[misc]<br> opengl_backend=15</code><br> Save and close <tt>kdenliverc</tt>. Restart Kdenlive.

===Timeline: right-click menu close immediately after releasing mouse button===

Don’t use the style <menuchoice>Fusion</menuchoice>.   

Go to: <menuchoice>Settings</menuchoice> -> <menuchoice>Style</menuchoice> and choose <menuchoice>Default</menuchoice> or <menuchoice>Windows</menuchoice>.

===Icons are missing===

Go to: <menuchoice>settings</menuchoice> -> untick <menuchoice>force breeze icon theme</menuchoice>. Kdenlive restarts and you should see the icons.
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===Cannot open projects made with previous version, timeline snaps back, cannot import clip===

Go to: <menuchoice>Help</menuchoice> -> <menuchoice>Reset configuration</menuchoice>. 

If this is not solving the problem: Press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''appdata'''. Go to <tt>local</tt> and within it rename <tt>kdenliverc</tt> to <tt>kdenliverc.old</tt>. Start Kdenlive -> do nothing -> close Kdenlive -> and restart Kdenlive again.    

If you have still problems delete proxy clips and other cached data by going to <menuchoice>Project</menuchoice> menu &rarr; <menuchoice>Project Setting</menuchoice> &rarr; <menuchoice>Cache Data</menuchoice> tab &rarr; there you can delete cached data.   

If you have still problems try [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Any_critical_bug|Any critical bug]].

=== Windows 10: timeline stuttering or Kdenlive hangs.  ===

Most probably you got a major Win10 update (i.e 1809). If so you have to update all drivers for audio and video.   
    
Intel driver can be updated with this updater: https://downloadcenter.intel.com/en/download/28425/Intel-Driver-Support-Assistant.

=== "Clip is invalid, will be removed" ===

This bug can appear if you do a clean reinstall of '''Kdenlive''' (see above). Simply close and open '''Kdenlive''' once, and it should be fixed.

Additionally this can be a problem either with the <tt>kdenliverc</tt> file (see here [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Cannot_open_projects_made_with_previous_version|Cannot open projects]]) or you have some mismatch in the "local" folder (see here [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Any_critical_bug|Any critical bug]]).
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=== Algum bug critico  ===

Isso descreve o processo de fazer um instalação limpa no Windows®.

Primeiro, delete sua pasta  '''Kdenlive''' (contendo o aplicativo)

Acesse a pasta '''Appdata'''  (<keycap>Win + R</keycap> e digite  '''APPDATA''' em maiúsculo). Vá para  <tt>local</tt> e procure a pasta <tt>kdenlive</tt>.

{{Note|Se você tiver algu efeito salvo ou clips armazenado na sua biblioteca, faça o backup da pasta de biblioteca.}}

Então quando você tiver o backup da pasta de biblioteca delete a pasta do <tt>kdenlive</tt>.

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Reinstale a ultima versão de '''Kdenlive''' : https://kdenlive.org/en/download/
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=== JPG files appear as white picture after rendering ===

This issue should be solved with Windows version 19.04.0. If not convert the JPG to PNG and it renders correctly.

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=== Play/Pause Problema ===

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Esse problema foi resolvido com a ultima versão de Windows  18.08.2 (30. Out 2018). Para pegar a ultima versão click em: https://files.kde.org/kdenlive/release/Kdenlive-18.08.2-w64.7z .
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=== Qt rendering crash ===

Hit <keycap>CTRL + SHIFT + ,</keycap>(comma) &rarr; <menuchoice>environment</menuchoice> &rarr; make sure the paths point to the same path as "MLT profiles folder".

When switching from kdenlive for windows 17.12 &rarr; 18.04/18.08, a Qt rendering crash appears. To make sure this doesn't happen, you need to edit the <tt>kdenliverc</tt> file in the <tt>appdata/local</tt> folder. To access your appdata, press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''appdata'''. Go to <tt>local</tt> and within it rename <tt>kdenliverc</tt> to <tt>kdenliverc.old</tt>.

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=== Kdenlive não pode ser deletado ===
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This issue is solved with Windows version 18.12.1. Get the current version from the [https://kdenlive.org/en/download download page].

If you want to reinstall '''Kdenlive''' or re-run '''Kdenlive''', it may tell you "The file or folder is open in another program". Windows® then won't let you delete or re-run '''Kdenlive'''.

To fix this you have to kill the running process: press and hold <keycap>Ctrl + Shift + Esc</keycap> & expand the task manager by clicking <menuchoice>all details</menuchoice>. Then find <tt>kdenlive.exe</tt> & <tt>dbus-daemon.exe</tt>, and click <menuchoice>End task</menuchoice> for both of them.

Or download the [[file:Kdenlive-kill.zip]]. Unpack it and just double-click the batch file which kills all running '''Kdenlive''' processes.

=== Kdenlive cannot be uninstalled ===

If the uninstaller doesn't work you can delete following folder: {{Path|C:\Program Files\kdenlive}}.
You have to manually delete in the start menu the Kdenlive folder.

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=== Kdenlive crashou ou Monitor verde ===

Get all newest Windows® updates. Afterwards, update your graphic card driver and your sound card driver and your printer driver.
Some crashes could occur of incompatibility of the graphics card and sound card with the newest Windows®10 updates (18.09 update).
After you have updated the drivers re-start the computer and try again by starting <tt>kdenlive.exe</tt>.

If this is not solving the problem switch your standard printer to “Microsoft XPS Document Writer” and try again to start Kdenlive.

Delete the <tt>kdenliverc</tt> file as descript here under [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Qt_rendering_crash|Qt rendering crash]].

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CTRL+SHIFT+, (virgula) -> environment -> Processing thread -> coloque no 1
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<span id="General_Issues"></span>
== Problemas em geral ==

A atual versão de '''Kdenlive'''  (Novembro 2018, versão 18.08.3) tem alguns problema que tem soluções. 

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=== Audio Pops e Truque na Redenrização ===

Se esse problema aparecer tenha certeza que o arquivo de áudio é: 16-bit PCM WAV. 

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[[Category:Tutoriais/pt_br]]
[[Category:Kdenlive/pt_br]]