Kubuntu/Support: Difference between revisions

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{{Note|This tutorial is a bit outdated. For up-to-date information, see https://kubuntu.org/community}}
==Support== <!--T:23-->
==Support== <!--T:23-->


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There are three ways to contact with the '''Kubuntu''' Project; mailing lists (email), Internet Relay Chat (IRC), and the forums.  
There are three ways to contact the '''Kubuntu''' Project,  mailing lists (email), Internet Relay Chat (IRC), and the forums.  


==== Mailing Lists ==== <!--T:3-->
==== Mailing Lists ==== <!--T:3-->


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Mailing lists are the '''Kubuntu''' Project's official communication tools. They allow for email discussion and have searchable archives.
Mailing lists are the '''Kubuntu''' Project's official communication tools. They allow for email discussions and have searchable archives.


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IRC allows you to communicate in real-time with many others who are also using IRC and are on common networks and channels. For more information about IRC clients, see [[Special:myLanguage/Kubuntu/Software#Chat_Clients|Chat Clients]].
IRC allows you to communicate in real-time with many others who are also using IRC and are on common networks and channels. For more information about IRC clients, see [[Special:myLanguage/Kubuntu/Software#Chat_Clients|Chat Clients]].
You can also use your browser to chat. To do so, go to the [http://webchat.freenode.net/ Webchat] page.


===== IRC Networks ===== <!--T:12-->
===== IRC Networks ===== <!--T:12-->


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All '''Ubuntu''' and '''Kubuntu''' channels are on the Freenode network. The server address is 'irc.freenode.net', and the default port is '6667'.  
All '''Ubuntu''' and '''Kubuntu''' channels are on the Libera network. The server address is 'irc.libera.chat', and the default port is '6667'.  
Use the command <code>/join #channelname</code> to join a channel.  
Use the command <code>/join #channelname</code> to join a channel.  
<blockquote>For example:<code>/join #kubuntu</code></blockquote>
<blockquote>For example:<code>/join #kubuntu</code></blockquote>
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If you or your organisation needs help with your computer systems running '''Kubuntu''' but you don't want to worry about the best IRC channel to ask in you can pay some money and phone up the office in England to get some help. They will use phone, e-mail, Google hangout, Skype, VNC and any other method you like to help diagnose the issue and resolve it for you.
If you or your organization need help with your computer systems that are running '''Kubuntu''' but you don't want to worry about the finding best IRC channel to ask in, you can pay some money and phone up the office in England to get some help. They will use phone, e-mail, Google hangout, Skype, VNC and any other method you like to help diagnose the issue and resolve it for you.


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Latest revision as of 14:10, 7 July 2023


Other languages:


Note

This tutorial is a bit outdated. For up-to-date information, see https://kubuntu.org/community


Support

Contact and Support

There are three ways to contact the Kubuntu Project, mailing lists (email), Internet Relay Chat (IRC), and the forums.

Mailing Lists

Mailing lists are the Kubuntu Project's official communication tools. They allow for email discussions and have searchable archives.

Subscribe:
To begin using the mailing lists, please subscribe. Subscribing allows you to post a message without having it sit in an authorization queue, and allows you to receive messages from others who are also subscribed to the mailing list.

Before you send a message, check to see if the topic has been raised in the past. To do this, use Google to search the archives.

  • Kubuntu users

Register: https://lists.ubuntu.com/mailman/listinfo/kubuntu-users
Archive: https://lists.ubuntu.com/archives/kubuntu-users

  • Kubuntu development

Register: https://lists.ubuntu.com/mailman/listinfo/kubuntu-devel
Archive: https://lists.ubuntu.com/archives/kubuntu-devel

  • Kubuntu documentation

Register: https://lists.ubuntu.com/mailman/listinfo/ubuntu-doc
Archive: https://lists.ubuntu.com/archives/ubuntu-doc

Internet Relay Chat

IRC allows you to communicate in real-time with many others who are also using IRC and are on common networks and channels. For more information about IRC clients, see Chat Clients.

IRC Networks

All Ubuntu and Kubuntu channels are on the Libera network. The server address is 'irc.libera.chat', and the default port is '6667'. Use the command /join #channelname to join a channel.

For example:/join #kubuntu

Kubuntu IRC Channels

  • #kubuntu: The official Kubuntu Support channel

Connect to #kubuntu on the web here: #kubuntu

  • #kubuntu-offtopic: For off-topic chatter with your fellow Kubuntu users
  • #kubuntu-devel: This is the channel where the developers hang out

Forums

Kubuntu Forums are located at: Kubuntu Forums

Application Help

In most KDE applications there is a 'Help' button in the toolbar that will lead you to the handbook. For general KDE documentation, see KDE Documentation and KDE Userbase Wiki.

Kubuntu Phone Support

If you or your organization need help with your computer systems that are running Kubuntu but you don't want to worry about the finding best IRC channel to ask in, you can pay some money and phone up the office in England to get some help. They will use phone, e-mail, Google hangout, Skype, VNC and any other method you like to help diagnose the issue and resolve it for you.

Click here for more information.

Return to Kubuntu Home

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