Archive:Kdenlive/Manual/Windows Issues/pt-br: Difference between revisions

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Problemas no Windows

A atual versão do Kdenlive no Windows® (Outubro 2018, versão 18.08.2) tem alguns problemas que tem algumas soluções. A função dessa pagina de wiki é documentar esses problemas e suas soluções.

Render problems

After rendering you get de-synced audio or wrong effects or black frames at end of the last clip: download version 20.08.1 or higher from the download page. If you still experience problems see Cannot open projects.

Audio crackling while playback

Hit CTRL + SHIFT + ,(comma), select Playback -> audio backend and play around with WinMM (Win7), Wasapi (Win10), DirectSound to see what give the best result.

This application failed to start because no Qt platform plugin could be initialized

Hit CTRL + SHIFT + ,(comma) → environment → make sure the paths point to the same path as "MLT profiles folder".

Download qt.conf. Put the file qt.conf into the "bin" folder (the folder where kdenlive.exe is)

First time use of Kdenlive

This issue should be solved with Windows version 19.04.2-6. That kdenliverc is correct set up please start Kdenlive twice (start -> close -> start). Then start your work.

Intel graphic card driver

Updated Intel graphic driver versions lead to a corrupted Kdenlive GUI.
Solution 1: Open Kdenlive. Move the mouse to the top. The menus are showing up. Try to reach Settings -> openGL backend -> enable OpenGLES/DirectX. Restart Kdenlive. This should solve your Intel graphic driver issue.
Maybe this statement helps: https://forum.kde.org/viewtopic.php?f=265&t=161309#p425882.

Solution 2: Press Win + R (Windows key and R key simultaneously) and type appdata. Go to local and within it open kdenliverc with an editor. Search for [misc] and delete [misc] and the following entry.
Example:
[misc] opengl_backend=15
Save and close kdenliverc. Restart Kdenlive.

Timeline: right-click menu close immediately after releasing mouse button

Don’t use the style Fusion.

Go to: Settings -> Style and choose Default or Windows.

Icons are missing

Go to: settings -> untick force breeze icon theme. Kdenlive restarts and you should see the icons.

Cannot open projects made with previous version, timeline snaps back, cannot import clip

Go to: Help -> Reset configuration.

If this is not solving the problem: Press Win + R (Windows key and R key simultaneously) and type appdata. Go to local and within it rename kdenliverc to kdenliverc.old. Start Kdenlive -> do nothing -> close Kdenlive -> and restart Kdenlive again.

If you have still problems delete proxy clips and other cached data by going to Project menu → Project Setting → Cache Data tab → there you can delete cached data.

If you have still problems try Any critical bug.

Windows 10: timeline stuttering or Kdenlive hangs.

Most probably you got a major Win10 update (i.e 1809). If so you have to update all drivers for audio and video.

Intel driver can be updated with this updater: https://downloadcenter.intel.com/en/download/28425/Intel-Driver-Support-Assistant.

"Clip is invalid, will be removed"

This bug can appear if you do a clean reinstall of Kdenlive (see above). Simply close and open Kdenlive once, and it should be fixed.

Additionally this can be a problem either with the kdenliverc file (see here Cannot open projects) or you have some mismatch in the "local" folder (see here Any critical bug).

Algum bug critico

Isso descreve o processo de fazer um instalação limpa no Windows®.

Primeiro, delete sua pasta Kdenlive (contendo o aplicativo)

Acesse a pasta Appdata (Win + R e digite APPDATA em maiúsculo). Vá para local e procure a pasta kdenlive.

Note

Se você tiver algu efeito salvo ou clips armazenado na sua biblioteca, faça o backup da pasta de biblioteca.

Então quando você tiver o backup da pasta de biblioteca delete a pasta do kdenlive.

Reinstale a ultima versão de Kdenlive : https://kdenlive.org/en/download/

JPG files appear as white picture after rendering

This issue should be solved with Windows version 19.04.0. If not convert the JPG to PNG and it renders correctly.

Play/Pause Problema

Esse problema foi resolvido com a ultima versão de Windows 18.08.2 (30. Out 2018). Para pegar a ultima versão click em: https://files.kde.org/kdenlive/release/Kdenlive-18.08.2-w64.7z .

Qt rendering crash

Hit CTRL + SHIFT + ,(comma) → environment → make sure the paths point to the same path as "MLT profiles folder".

When switching from kdenlive for windows 17.12 → 18.04/18.08, a Qt rendering crash appears. To make sure this doesn't happen, you need to edit the kdenliverc file in the appdata/local folder. To access your appdata, press Win + R (Windows key and R key simultaneously) and type appdata. Go to local and within it rename kdenliverc to kdenliverc.old.

Kdenlive não pode ser deletado

This issue is solved with Windows version 18.12.1. Get the current version from the download page.

If you want to reinstall Kdenlive or re-run Kdenlive, it may tell you "The file or folder is open in another program". Windows® then won't let you delete or re-run Kdenlive.

To fix this you have to kill the running process: press and hold Ctrl + Shift + Esc & expand the task manager by clicking all details. Then find kdenlive.exe & dbus-daemon.exe, and click End task for both of them.

Or download the File:Kdenlive-kill.zip. Unpack it and just double-click the batch file which kills all running Kdenlive processes.

Kdenlive cannot be uninstalled

If the uninstaller doesn't work you can delete following folder: C:\Program Files\kdenlive. You have to manually delete in the start menu the Kdenlive folder.

Kdenlive crashou ou Monitor verde

Get all newest Windows® updates. Afterwards, update your graphic card driver and your sound card driver and your printer driver. Some crashes could occur of incompatibility of the graphics card and sound card with the newest Windows®10 updates (18.09 update). After you have updated the drivers re-start the computer and try again by starting kdenlive.exe.

If this is not solving the problem switch your standard printer to “Microsoft XPS Document Writer” and try again to start Kdenlive.

Delete the kdenliverc file as descript here under Qt rendering crash.

CTRL+SHIFT+, (virgula) -> environment -> Processing thread -> coloque no 1

Problemas em geral

A atual versão de Kdenlive (Novembro 2018, versão 18.08.3) tem alguns problema que tem soluções.

Audio Pops e Truque na Redenrização

Se esse problema aparecer tenha certeza que o arquivo de áudio é: 16-bit PCM WAV.

@@ Line 1: / Line 1: @@
 <languages/>
+<span id="Windows_Issues"></span>
 == Problemas no Windows ==
+<div class="mw-translate-fuzzy">
 A atual versão do '''Kdenlive''' no Windows® (Outubro 2018, versão 18.08.2) tem alguns problemas que tem algumas soluções. A função dessa pagina de wiki é documentar esses problemas e suas soluções.
+</div>
+===Render problems===
+After rendering you get de-synced audio or wrong effects or black frames at end of the last clip: download version 20.08.1 or higher from the [https://kdenlive.org/en/download download page]. If you still experience problems see [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Cannot_open_projects_made_with_previous_version|Cannot open projects]].
-=== Play/Pause Problema ===
-Esse problema foi resolvido com a ultima versão de Windows  18.08.2 (30. Out 2018). Para pegar a ultima versão click em: https://files.kde.org/kdenlive/release/Kdenlive-18.08.2-w64.7z .
+===Audio crackling while playback===
+Hit <keycap>CTRL + SHIFT + ,</keycap>(comma), select <menuchoice>Playback -> audio backend</menuchoice> and play around with <menuchoice>WinMM</menuchoice> (Win7), <menuchoice>Wasapi</menuchoice> (Win10), <menuchoice>DirectSound</menuchoice> to see what give the best result.
+===This application failed to start because no Qt platform plugin could be initialized===
+Hit <keycap>CTRL + SHIFT + ,</keycap>(comma) &rarr; <menuchoice>environment</menuchoice> &rarr; make sure the paths point to the same path as "MLT profiles folder".
+Download [https://bugs.kde.org/show_bug.cgi?id=415408 qt.conf]. Put the file <tt>qt.conf</tt> into the "bin" folder (the folder where <tt>kdenlive.exe</tt> is)
+===First time use of Kdenlive===
+This issue should be solved with Windows version 19.04.2-6. That <tt>kdenliverc</tt> is correct set up please start Kdenlive twice (start -> close -> start). Then start your work.
+===Intel graphic card driver===
+Updated Intel graphic driver versions lead to a corrupted Kdenlive GUI.<br>
+'''Solution 1:''' Open Kdenlive. Move the mouse to the top. The menus are showing up. Try to reach <menuchoice>Settings</menuchoice> -> <menuchoice>openGL backend</menuchoice> -> enable <menuchoice>OpenGLES</menuchoice>/<menuchoice>DirectX</menuchoice>. Restart Kdenlive. This should solve your Intel graphic driver issue. <br>
+Maybe this statement helps: https://forum.kde.org/viewtopic.php?f=265&t=161309#p425882.<br> <br>
+'''Solution 2:''' Press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''appdata'''. Go to <tt>local</tt> and within it open <tt>kdenliverc</tt> with an editor. Search for <code>[misc]</code> and delete <code>[misc]</code> and the following entry. <br>Example:<br> <code>[misc]<br> opengl_backend=15</code><br> Save and close <tt>kdenliverc</tt>. Restart Kdenlive.
+===Timeline: right-click menu close immediately after releasing mouse button===
+Don’t use the style <menuchoice>Fusion</menuchoice>.
+Go to: <menuchoice>Settings</menuchoice> -> <menuchoice>Style</menuchoice> and choose <menuchoice>Default</menuchoice> or <menuchoice>Windows</menuchoice>.
+===Icons are missing===
+Go to: <menuchoice>settings</menuchoice> -> untick <menuchoice>force breeze icon theme</menuchoice>. Kdenlive restarts and you should see the icons.
+<span id="Cannot open projects made with previous version"></span>
+===Cannot open projects made with previous version, timeline snaps back, cannot import clip===
+Go to: <menuchoice>Help</menuchoice> -> <menuchoice>Reset configuration</menuchoice>.
+If this is not solving the problem: Press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''appdata'''. Go to <tt>local</tt> and within it rename <tt>kdenliverc</tt> to <tt>kdenliverc.old</tt>. Start Kdenlive -> do nothing -> close Kdenlive -> and restart Kdenlive again.
+If you have still problems delete proxy clips and other cached data by going to <menuchoice>Project</menuchoice> menu &rarr; <menuchoice>Project Setting</menuchoice> &rarr; <menuchoice>Cache Data</menuchoice> tab &rarr; there you can delete cached data.
+If you have still problems try [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Any_critical_bug|Any critical bug]].
+=== Windows 10: timeline stuttering or Kdenlive hangs.  ===
+Most probably you got a major Win10 update (i.e 1809). If so you have to update all drivers for audio and video.
+Intel driver can be updated with this updater: https://downloadcenter.intel.com/en/download/28425/Intel-Driver-Support-Assistant.
-=== Qt rendering crash ===
+=== "Clip is invalid, will be removed" ===
-When switching from kdenlive for windows 17.12 --> 18.04/18.08, a Qt rendering crash appears. To make sure this doesn't happen, you need to edit the <tt>kdenliverc</tt> file in the <tt>appdata</tt>. To access your appdata, press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''APPDATA''' (all caps). Go to <tt>local</tt> and within it rename <tt>kdenliverc</tt> to <tt>kdenliverc.old</tt>.
+This bug can appear if you do a clean reinstall of '''Kdenlive''' (see above). Simply close and open '''Kdenlive''' once, and it should be fixed.
+Additionally this can be a problem either with the <tt>kdenliverc</tt> file (see here [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Cannot_open_projects_made_with_previous_version|Cannot open projects]]) or you have some mismatch in the "local" folder (see here [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Any_critical_bug|Any critical bug]]).
+<span id="Any critical bug"></span>
+<span id="Any_critical_bug"></span>
 === Algum bug critico  ===
@@ Line 26: / Line 76: @@
 Então quando você tiver o backup da pasta de biblioteca delete a pasta do <tt>kdenlive</tt>.
+<div class="mw-translate-fuzzy">
 Reinstale a ultima versão de '''Kdenlive''' : https://kdenlive.org/en/download/
+</div>
+=== JPG files appear as white picture after rendering ===
+This issue should be solved with Windows version 19.04.0. If not convert the JPG to PNG and it renders correctly.
+<span id="Play/Pause_Issue"></span>
+=== Play/Pause Problema ===
+<div class="mw-translate-fuzzy">
+Esse problema foi resolvido com a ultima versão de Windows  18.08.2 (30. Out 2018). Para pegar a ultima versão click em: https://files.kde.org/kdenlive/release/Kdenlive-18.08.2-w64.7z .
+</div>
+<span id="Qt rendering crash"></span>
+=== Qt rendering crash ===
+Hit <keycap>CTRL + SHIFT + ,</keycap>(comma) &rarr; <menuchoice>environment</menuchoice> &rarr; make sure the paths point to the same path as "MLT profiles folder".
+When switching from kdenlive for windows 17.12 &rarr; 18.04/18.08, a Qt rendering crash appears. To make sure this doesn't happen, you need to edit the <tt>kdenliverc</tt> file in the <tt>appdata/local</tt> folder. To access your appdata, press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''appdata'''. Go to <tt>local</tt> and within it rename <tt>kdenliverc</tt> to <tt>kdenliverc.old</tt>.
+<span id="Kdenlive_cannot_be_deleted,_running_process_on_exit"></span>
+<div class="mw-translate-fuzzy">
 === Kdenlive não pode ser deletado ===
+</div>
-If you want to reinstall '''Kdenlive''', it may tell you "The file or folder is open in another program". Windows® then won't let you delete '''Kdenlive'''.
+This issue is solved with Windows version 18.12.1. Get the current version from the [https://kdenlive.org/en/download download page].
-To fix this, press and hold <keycap>Ctrl + Shift + Esc</keycap> & expand the task manager by clicking <menuchoice>all details</menuchoice>. Then find <tt>kdenlive.exe</tt> & <tt>dbus-daemon.exe</tt>, and click <menuchoice>End task</menuchoice> for both of them.
+If you want to reinstall '''Kdenlive''' or re-run '''Kdenlive''', it may tell you "The file or folder is open in another program". Windows® then won't let you delete or re-run '''Kdenlive'''.
+To fix this you have to kill the running process: press and hold <keycap>Ctrl + Shift + Esc</keycap> & expand the task manager by clicking <menuchoice>all details</menuchoice>. Then find <tt>kdenlive.exe</tt> & <tt>dbus-daemon.exe</tt>, and click <menuchoice>End task</menuchoice> for both of them.
 Or download the [[file:Kdenlive-kill.zip]]. Unpack it and just double-click the batch file which kills all running '''Kdenlive''' processes.
-=== "Clip is invalid, will be removed" ===
+=== Kdenlive cannot be uninstalled ===
-This bug can appear if you do a clean reinstall of '''Kdenlive''' (see above). Simply close and open '''Kdenlive''' once, and it should be fixed.
-Se isso não estiver resolvendo o problema siga [[Kdenlive/Manual/Windows_Issues#Any_critical_bug|a seguintes instruções]].
+If the uninstaller doesn't work you can delete following folder: {{Path|C:\Program Files\kdenlive}}.
+You have to manually delete in the start menu the Kdenlive folder.
+<span id="Kdenlive_crash_or_green_Monitor"></span>
 === Kdenlive crashou ou Monitor verde ===
-On Windows®: update your graphics card driver.
+Get all newest Windows® updates. Afterwards, update your graphic card driver and your sound card driver and your printer driver.
-Some crashes could occur of incompatibility of the graphics card with the newest Windows® updates.
+Some crashes could occur of incompatibility of the graphics card and sound card with the newest Windows®10 updates (18.09 update).
-After you have updated the driver re-start the computer and try again by starting <tt>kdenlive.exe</tt>.
+After you have updated the drivers re-start the computer and try again by starting <tt>kdenlive.exe</tt>.
+If this is not solving the problem switch your standard printer to “Microsoft XPS Document Writer” and try again to start Kdenlive.
-Delete the “Kdenliverc” file as descript here under [https://userbase.kde.org/Kdenlive/Manual/Windows_Issues#Qt_rendering_crash Qt rendering crash]
+Delete the <tt>kdenliverc</tt> file as descript here under [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Qt_rendering_crash|Qt rendering crash]].
+<div class="mw-translate-fuzzy">
 CTRL+SHIFT+, (virgula) -> environment -> Processing thread -> coloque no 1
+</div>
+<span id="General_Issues"></span>
 == Problemas em geral ==
 A atual versão de '''Kdenlive'''  (Novembro 2018, versão 18.08.3) tem alguns problema que tem soluções.
+<span id="Audio_Pops_and_Ticks_in_Render"></span>
 === Audio Pops e Truque na Redenrização ===
 Se esse problema aparecer tenha certeza que o arquivo de áudio é: 16-bit PCM WAV.
+<div class="mw-translate-fuzzy">
 {{Prevnext2
 | prevpage=Special:MyLanguage/Kdenlive/Manual/Tutorials | nextpage=Special:MyLanguage/Kdenlive/Manual/Projects_and_Files
@@ Line 65: / Line 146: @@
 | index=Special:MyLanguage/Kdenlive/Manual | indextext=Voltar ao menu
 }}
+</div>
-[[Categoria:Tutoriais]]
+[[Category:Tutoriais/pt_br]]
-[[Categoria:Kdenlive]]
+[[Category:Kdenlive/pt_br]]