Archive:Kdenlive/Manual/Windows Issues/en: Difference between revisions

Revision as of 14:10, 4 January 2019

Windows Issues

The current Kdenlive on Windows® (October 2018, version 18.08.2) has a few issues that have workarounds. The purpose of this wiki page is to document these issues and their workarounds.

Play/Pause Issue

This issue is solved with the latest Windows version 18.08.2 (30. Oct 2018). To get this latest version click on: https://files.kde.org/kdenlive/release/Kdenlive-18.08.2-w64.7z .

Qt rendering crash

When switching from kdenlive for windows 17.12 --> 18.04/18.08, a Qt rendering crash appears. To make sure this doesn't happen, you need to edit the kdenliverc file in the appdata. To access your appdata, press Win + R (Windows key and R key simultaneously) and type APPDATA (all caps). Go to local and within it rename kdenliverc to kdenliverc.old.

Any critical bug

This describes the process of doing a clean install on Windows®.

Firstly, delete your normal Kdenlive folder (containing the application)

Access the Appdata folder (Win + R and then type APPDATA in full caps). Go to local and search for folder kdenlive.

Note

If you have any saved effects or clips stored in your library, make a backup of the library folder.

Then once you have backup up your library folder, delete the kdenlive folder.

Reinstall the latest version of Kdenlive from https://kdenlive.org/en/download/

Kdenlive cannot be deleted

This issue is solved with the latest Windows version 18.12.1. To get this version click on: 18.12.1.

If you want to reinstall Kdenlive, it may tell you "The file or folder is open in another program". Windows® then won't let you delete Kdenlive.

To fix this, press and hold Ctrl + Shift + Esc & expand the task manager by clicking all details. Then find kdenlive.exe & dbus-daemon.exe, and click End task for both of them.

Or download the File:Kdenlive-kill.zip. Unpack it and just double-click the batch file which kills all running Kdenlive processes.

Kdenlive cannot be uninstalled

If the uninstaller doesn't work you can delete following folder: C:\Program Files\kdenlive . You have to manually delete in the start menu the Kdenlive folder.

"Clip is invalid, will be removed"

This bug can appear if you do a clean reinstall of Kdenlive (see above). Simply close and open Kdenlive once, and it should be fixed.

If this is not solving the problem follow these instructions.

Kdenlive crash or green Monitor

On Windows®: update your graphics card driver. Some crashes could occur of incompatibility of the graphics card with the newest Windows® updates. After you have updated the driver re-start the computer and try again by starting kdenlive.exe.

Delete the “Kdenliverc” file as descript here under Qt rendering crash

CTRL+SHIFT+, (comma) -> environment -> Processing thread -> set to 1

General Issues

The current Kdenlive version (November 2018, version 18.08.3) has a few issues that have workarounds.

Audio Pops and Ticks in Render

If this problem appears make sure the audio file is: 16-bit PCM WAV.

@@ Line 29: / Line 29: @@
 === Kdenlive cannot be deleted ===
+This issue is solved with the latest Windows version 18.12.1. To get this version click on: [https://files.kde.org/kdenlive/release/kdenlive-18.12.1.exe 18.12.1].
 If you want to reinstall '''Kdenlive''', it may tell you "The file or folder is open in another program". Windows® then won't let you delete '''Kdenlive'''.
@@ Line 35: / Line 37: @@
 Or download the [[file:Kdenlive-kill.zip]]. Unpack it and just double-click the batch file which kills all running '''Kdenlive''' processes.
+=== Kdenlive cannot be uninstalled ===
+If the uninstaller doesn't work you can delete following folder: C:\Program Files\kdenlive .
+You have to manually delete in the start menu the Kdenlive folder.
 === "Clip is invalid, will be removed" ===