Kubuntu/Support: Difference between revisions
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== Contact and Support == <!--T:1--> | |||
{{Note|This tutorial is a bit outdated. For up-to-date information, see https://kubuntu.org/community}} | |||
==Support== <!--T:23--> | |||
=== Contact and Support === <!--T:1--> | |||
<!--T:2--> | <!--T:2--> | ||
There are three ways to contact | There are three ways to contact the '''Kubuntu''' Project, mailing lists (email), Internet Relay Chat (IRC), and the forums. | ||
=== Mailing Lists === <!--T:3--> | ==== Mailing Lists ==== <!--T:3--> | ||
<!--T:4--> | <!--T:4--> | ||
Mailing lists are the '''Kubuntu''' Project's official communication tools. They allow for email | Mailing lists are the '''Kubuntu''' Project's official communication tools. They allow for email discussions and have searchable archives. | ||
<!--T:5--> | <!--T:5--> | ||
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Archive: https://lists.ubuntu.com/archives/ubuntu-doc | Archive: https://lists.ubuntu.com/archives/ubuntu-doc | ||
=== Internet Relay Chat === <!--T:10--> | ==== Internet Relay Chat ==== <!--T:10--> | ||
<!--T:11--> | <!--T:11--> | ||
IRC allows you to communicate in real-time with many others who are also using IRC and are on common networks and channels. For more information about IRC clients, see [[Special:myLanguage/Kubuntu/Software#Chat_Clients Chat Clients] | IRC allows you to communicate in real-time with many others who are also using IRC and are on common networks and channels. For more information about IRC clients, see [[Special:myLanguage/Kubuntu/Software#Chat_Clients|Chat Clients]]. | ||
==== IRC Networks ==== <!--T:12--> | ===== IRC Networks ===== <!--T:12--> | ||
<!--T:13--> | <!--T:13--> | ||
All '''Ubuntu''' and '''Kubuntu''' channels are on the | All '''Ubuntu''' and '''Kubuntu''' channels are on the Libera network. The server address is 'irc.libera.chat', and the default port is '6667'. | ||
Use the command <code>/join #channelname</code> to join a channel. | Use the command <code>/join #channelname</code> to join a channel. | ||
<blockquote>For example:<code>/join #kubuntu</code></blockquote> | <blockquote>For example:<code>/join #kubuntu</code></blockquote> | ||
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* #kubuntu-devel: This is the channel where the developers hang out | * #kubuntu-devel: This is the channel where the developers hang out | ||
=== Forums === <!--T:16--> | ==== Forums ==== <!--T:16--> | ||
'''Kubuntu''' Forums are located at: | '''Kubuntu''' Forums are located at: | ||
[https://www.kubuntuforums.net/content.php Kubuntu Forums] | [https://www.kubuntuforums.net/content.php Kubuntu Forums] | ||
=== Application Help === <!--T:17--> | ==== Application Help ==== <!--T:17--> | ||
<!--T:18--> | <!--T:18--> | ||
In most '''KDE''' applications there is a 'Help' button in the toolbar that will lead you to the handbook. For general '''KDE''' documentation, see [http://www.kde.org/documentation KDE Documentation] and [[Special:myLanguage/Welcome_to_KDE_UserBase|KDE Userbase Wiki]]. | In most '''KDE''' applications there is a 'Help' button in the toolbar that will lead you to the handbook. For general '''KDE''' documentation, see [http://www.kde.org/documentation KDE Documentation] and [[Special:myLanguage/Welcome_to_KDE_UserBase|KDE Userbase Wiki]]. | ||
== Kubuntu Phone Support == <!--T:19--> | === Kubuntu Phone Support === <!--T:19--> | ||
<!--T:20--> | <!--T:20--> | ||
If you or your | If you or your organization need help with your computer systems that are running '''Kubuntu''' but you don't want to worry about the finding best IRC channel to ask in, you can pay some money and phone up the office in England to get some help. They will use phone, e-mail, Google hangout, Skype, VNC and any other method you like to help diagnose the issue and resolve it for you. | ||
<!--T:21--> | <!--T:21--> | ||
Latest revision as of 14:10, 7 July 2023
Note
Support
Contact and Support
There are three ways to contact the Kubuntu Project, mailing lists (email), Internet Relay Chat (IRC), and the forums.
Mailing Lists
Mailing lists are the Kubuntu Project's official communication tools. They allow for email discussions and have searchable archives.
Subscribe:
To begin using the mailing lists, please subscribe. Subscribing allows you to post a message without having it sit in an authorization queue, and allows you to receive messages from others who are also subscribed to the mailing list.
Before you send a message, check to see if the topic has been raised in the past. To do this, use Google to search the archives.
- Kubuntu users
Register: https://lists.ubuntu.com/mailman/listinfo/kubuntu-users
Archive: https://lists.ubuntu.com/archives/kubuntu-users
- Kubuntu development
Register: https://lists.ubuntu.com/mailman/listinfo/kubuntu-devel
Archive: https://lists.ubuntu.com/archives/kubuntu-devel
- Kubuntu documentation
Register: https://lists.ubuntu.com/mailman/listinfo/ubuntu-doc
Archive: https://lists.ubuntu.com/archives/ubuntu-doc
Internet Relay Chat
IRC allows you to communicate in real-time with many others who are also using IRC and are on common networks and channels. For more information about IRC clients, see Chat Clients.
IRC Networks
All Ubuntu and Kubuntu channels are on the Libera network. The server address is 'irc.libera.chat', and the default port is '6667'.
Use the command /join #channelname to join a channel.
For example:
/join #kubuntu
Kubuntu IRC Channels
- #kubuntu: The official Kubuntu Support channel
Connect to #kubuntu on the web here: #kubuntu
- #kubuntu-offtopic: For off-topic chatter with your fellow Kubuntu users
- #kubuntu-devel: This is the channel where the developers hang out
Forums
Kubuntu Forums are located at: Kubuntu Forums
Application Help
In most KDE applications there is a 'Help' button in the toolbar that will lead you to the handbook. For general KDE documentation, see KDE Documentation and KDE Userbase Wiki.
Kubuntu Phone Support
If you or your organization need help with your computer systems that are running Kubuntu but you don't want to worry about the finding best IRC channel to ask in, you can pay some money and phone up the office in England to get some help. They will use phone, e-mail, Google hangout, Skype, VNC and any other method you like to help diagnose the issue and resolve it for you.