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{{Template:I18n/Language Navigation Bar|Akonadi}}
<languages />
== Troubleshooting Tips ==
<translate>


* When reporting problems with the Akonadi server, always include the comprehensive self-test report. This report can be obtained from the self-test dialog which shows up whenever the Akonadi server was unable to start successfully. You also can access this dialog via systemsettings -> Advanced -> Akonadi -> Server Configuration -> Test.
==Introduction== <!--T:1-->


* Starting the Akonadi server manually on the command line can result in additional useful information. This can be done by running '''akonadictl start''' on a console. Similar, with '''akonadictl stop''' the Akonadi server can be stopped again.
<!--T:2-->
The '''Akonadi''' framework is responsible for providing applications with a centralized database to store, index and retrieve the user's personal information. This includes the user's emails, contacts, calendars, events, journals, alarms, notes, etc.


== Common Problems ==
<!--T:62-->
Currently, all [https://kontact.kde.org/ KDE PIM applications] with the exception of [[Special:myLanguage/Akregator|Akregator]] are using '''Akonadi''' to access user's PIM data.


=== Nepomuk ===
==Controlling Akonadi== <!--T:15-->


Starting with KDE 4.4, it is required that Nepomuk is running in order for Akonadi to work correctly. Akonadi will check this and display an error dialog on startup if this is not the case.
<!--T:63-->
'''Akonadi''' will start automatically in the background when any application using it is started.  


Currently, only the ''Sesame2'' backend for Nepomuk is usable, the ''Redland'' backend is pathetically slow and can not be used. Sesame2 is Java-based. You can check whether the Nepomuk is running with the correct backend by using the Akonadi self-test dialog, as described above.
<!--T:64-->
To manually start, stop or restart '''Akonadi''', you can use the <code>akonadictl</code> command from the commandline.
Using this method, you can get additional useful information on the console.


If you have installed the Sesame2 backend, but it doesn't work, then you need to set up the correct environment variables.
<!--T:17-->
For me, adding ''/usr/lib64/jvm/java/jre/lib/amd64/server'' to ''LD_LIBRARY_PATH'' helped, but this varies depending on the distro and the architecture.
To start the '''Akonadi''' server,


=== Apparmor ===
<!--T:18-->
{{Input|1=akonadictl start}}


Some distributions using Apparmor have it set up in a way that prevents Akonadi from running its internal database server. This can result in a variety of fuzzy error messages, including but not limited to the following:
<!--T:19-->
* unknown error 255 when running akonadictl
To stop the '''Akonadi''' server,
* "DB error: 'Could not open required defaults file: /home/$username/.local/share/akonadi/mysql.conf"


You can solve this by running '''aa-complain mysqld''' with root privileges then reload apparmor.
<!--T:20-->
On KUbuntu this is:  
{{Input|1=akonadictl stop}}
sudo aa-complain mysqld
sudo /etc/init.d/apparmor reload


Note that you might be using Apparmor even if it does not show up in the process list.
<!--T:21-->
To restart a running '''Akonadi''' server,


Also note that some distributions ship an additional ''mysqld'' binary called ''mysqld-akonadi'' which has AppArmor set up correctly. If that's the case on your system and you see this problem nevertheless, there are two possible reasons:
<!--T:22-->
* Akonadi still uses ''mysqld'' instead of ''mysqld-akonadi''. You can change that in Systemsettings -> Advanced -> Akonadi -> Server configuration.
{{Input|1=akonadictl restart}}
* AppArmor is not setup correctly for ''mysqld-akonadi'' either. Try running the ''aa-complain'' command noted above with ''mysqld-akonadi'' instead of ''mysqld''.


---
<!--T:23-->
To query the status of the '''Akonadi''' server,


You will also experience this problem if you are running an encrypted home directory using encryptfs combined with AppArmor as the Akonadi apparmor profile currently does not account for an ecrypted home (common with Ubuntu Jaunty users).  Error messages with include:
<!--T:24-->
* dmesg produces:
{{Input|1=akonadictl status}}
      ecryptfs_do_create: Failure to create dentry in lower fs; rc = [-13]
      ecryptfs_create: Failed to create file inlower filesystem
* Akonadi will list the following errors:
      Akonadi server process not registered at D-Bus


The fix is to edit the following file "/etc/apparmor.d/usr.sbin.mysqld-akonadi".
===Disabling the Akonadi subsystem=== <!--T:56-->
Below the line:  
      @{HOME}/.local/share/akonadi/** rwk,
Add a new line:
      @{HOME}/.Private/** rwk,


Restart apparmor and restart akonadi.
<!--T:57-->
The '''Akonadi''' server is automatically started by any '''Akonadi'''-enabled application. If you don't want Akonadi to be started after login, you have to ensure that no '''Akonadi'''-enabled application is launched at login or thereafter. Remember to check '''Plasma''' applets as well — the '''Digital Clock''' widget in the default panel, for instance uses '''Akonadi''' to (optionally) display calendar events and this is enabled in its settings by default (see the "Display Events" option) .  You must remove any widgets that may start it from your start-up, if you wish Akonadi to start only when you start '''KMail''' or other applications.


<!--T:26-->
{{Remember|1=If you don't want to have '''Akonadi''' running on your system at all, you can not use any of the '''Akonadi'''-enabled applications, such as KMail, KOrganizer or KAddressbook. Such applications will not work when '''Akonadi''' is disabled using the steps below. Also note, that some '''Plasma''' widgets, such as the '''Digital Clock''' uses '''Akonadi'''.}}


=== Missing Prerequisite ===
<!--T:58-->
To ensure that '''Akonadi''' is not started, check that no applications require it at login. In particular, open the Plasma clock applet preferences, go to <menuchoice>Calendar</menuchoice> and uncheck <menuchoice>Show events</menuchoice> to prevent Plasma from requesting information from '''Akonadi''' and thus allowing it to start.


To use Akonadi you need to have the following packages installed (names might differ depending on your distribution):
==Some Definitions== <!--T:65-->


* The MySQL server (called ''mysql'' on OpenSuse)
<!--T:66-->
* The Qt4 MySQL plugin (called ''libqt4-sql-mysql'' on OpenSuse)
;Real data
:By ''real data'' we mean the data, like the contacts or events. These data are stored either on a groupware server or in local files. Where exactly depends on the resource you are using. E.g. the ''Personal Contacts'' resource stores its data under ''$XDG_DATA_HOME/contacts''.


If you compile Qt4 yourself, make sure to tell the ''configure'' script to build in MySQL support by passing it the '-plugin-sql-mysql' option.  If ''configure'' cannot locate the necessary MySQL client code (i.e, says "MySQL support cannot be enabled due to functionality tests") then ensure that the corresponding package is installed (typically called ''[lib]mysql[client]-dev[el]''). Also, depending on the install location of the MySQL headers, additional parameters to ''configure'' might be needed (eg. ''-I /usr/include/mysql'' on OpenSuse).
<!--T:67-->
;Cached data
:The ''cached data'' are copies of the real data that are kept in the database for faster access and offline caching. The database also keeps the ''meta data'' which are management data needed by '''Akonadi''' to work correctly.


=== Environment Setup ===
<!--T:68-->
;Configuration data
:The ''configuration data'' are the data that configure the '''Akonadi''' server and the individual resources. The general configuration data for the server can be found under ''$XDG_CONFIG_HOME/akonadi''. The configuration data for each indvidual resources are stored under ''$XDG_CONFIG_HOME/akonadi_xyz_resourcerc#'' ('''''xyz''''' is name of resource and '''''#''''' its instance number).


The Akonadi server searches for Akonadi agents and resources in the paths defined in the '''XDG_DATA_DIRS''' environment variable. If Akonadi complains about not finding agents or resources, check if this variable is set correctly. Also keep in mind that even if set in a current console session, it might not have been set when starting the server. Starting the server manually in the current console session excludes this cause.
<!--T:69-->
:The '''Akonadi''' server configuration is a couple of files in ''$XDG_CONFIG_HOME/akonadi''. It contains which data sources and helper programs are active and will be started and watched (so they can be restarted on crashes) by one of '''Akonadi's''' server processes '''(akonadi_control)'''.


===Table 'mysql. servers' doesn't exist===
<!--T:70-->
:Each data source handler (called resources) or helper program (called agents) can have its own configuration although some agents or resources don't require configuration. The general rule is that for every entry in ''$XDG_CONFIG_HOME/akonadi/agentsrc'' there is a corresponding configuration file in ''$XDG_CONFIG_HOME''.  For example, if the ''[Instances]'' section in ''agentrc'' contains an entry for ''akonadi_ical_resource_2'', there is also a config file called ''akonadi_ical_resource_2rc'' in the ''$XDG_CONFIG_HOME directory''.


If MySQL server log contains the following error:
<!--T:71-->
<code>[ERROR] Can't open and lock privilege tables: Table 'mysql.servers' doesn't exist
:Depending on the type of data, such config files for resources will have filenames or directory names of where the data is stored. Common locations are KDE's legacy default files, e.g. ''$HOME/.kde/share/apps/korganizer/std.ics''. New default locations are files and directories in ''$XDG_DATA_HOME'', e.g. ''$XDG_DATA_HOME/contacts''.
[ERROR] Cannot open mysql.db
[ERROR] Cannot open mysql.user
[ERROR] Cannot open mysql.event</code>
then, most probably, you don't have your MySQL configuration file in place. Copy it from ''/usr/share/config/akonadi/mysql-global.conf'' into ''~/.config/akonadi/mysql-local.conf''. (For debian users the file ist located in ''/etc/akonadi/mysql-global.conf''). Then open it and uncomment the line '''sql_mode=strict_trans_tables'''. If, after that, you get the following errors:
<code>[ERROR] Plugin 'InnoDB' init function returned error.
[ERROR] Plugin 'InnoDB' registration as a STORAGE ENGINE
failed.
[ERROR] Unknown/unsupported table type: innodb
[ERROR] Aborting</code>
then in the same file find the line that starts just like the one above (which you have uncommented), but has additional parameters, separated by commas (something like '''sql_mode=strict_trans_tables,strict_all_tables, ...etc'''). Comment the shorter ''sql_mode=...'' line and uncomment the longer one.


=== Restarting after a previous error ===
==Backup== <!--T:72-->


If you had problems starting Akonadi and fixed those (such as a missing package or the Apparmor problem) make sure that the Akonadi server is completely shut down before trying to start it again, by calling '''akonadictl stop''' on the command line. You can confirm that it was indeed shut down completely by running '''akonadictl status'''.
<!--T:73-->
So now we need to decide what to back up.  If you want to backup the "real data", then it depends on the resources you have configured... if you use a groupware server, then the backup should be done there. For contacts, the files under ''$XDG_DATA_HOME/contacts'' will normally be what you need.


Under some circumstances the Akonadi server can be stuck in a partially running state after a failure which will prevent the next attempt to start it to fail as well. Please file a bug report if you run into this problem including the self-test report of the initial problem.
<!--T:74-->
To back up the entire ''Akonadi'' configuration, including which resources are active and their configuration, you can use the '''pimdataexporter''' tool. This, however doesn't back up the Akonadi database containing the cached data and, unfortunately, after restoring the configuration (using the '''pimdataexporter'' again), Akonadi will have to re-fetch all data again into its cache. This can cause configuration that points to actual mail folders or calendars to get broken and accidentally point to another folder.  


=== The so-called "Gentoo-Assert" ===
<!--T:75-->
'''After restoring configuration and syncing all data, it's vital to manually check all folder configuration, especially in KMail identities and make sure the folders are configured properly.'''


That's an especially nasty problem that so far only affects users of source-based distributions, most prominently Gentoo. It is named after MySQL assertions like the following example and is most likely caused by a MySQL protocol mismatch between the MySQL server and the client library or the Qt MySQL driver.
==Frequently Asked Questions== <!--T:34-->


<code>
=== Where is my data now? === <!--T:45-->
akonadiserver: libmysql.c:4301: setup_one_fetch_function: Assertion `param->buffer_length != 0' failed.
</code>


It is extremely hard to diagnose as the assertion mentioned above are only triggered sometimes. Instead you'll get a wide range of weird symptoms:
<!--T:76-->
* ASAP protocol logs show successful creation of objects which are supposedly no longer available when the next commands accesses them again.
Your data are safely stored outside of '''Akonadi''' control on your disk (e.g. local maildir folder or iCal calendar), or on a remote server (in case of e.g. email over IMAP or events from a CalDAV calendar). '''Akonadi''' will optionally store a copy of this data in its database to allow applications to quickly retrieve and display them. Any modifications done to data in the '''Akonadi''' database will be synced to the actual storage. The main advantage of using the database as a cache is that remote PIM data are available even when you are offline, and you can still interact with them (e.g. mark emails as read or move them, create new events, reschedule existing meetings etc.) and all the changes will get synced automatically once you connect to the internet again.
* SQL protocol logs show INSERT or UPDATE commands with values that mismatch the corresponding column types and nevertheless succeed.
* SQL protocol logs showing large apparently random record ids which are nevertheless considered valid.


References:
<!--T:77-->
* http://forum.kde.org/viewtopic.php?f=20&t=61738
Thus, deleting the '''Akonadi''' database will not cause any data to be lost (as long as all pending changes are synced).
* http://bugs.gentoo.org/show_bug.cgi?id=267513
* https://bugs.kde.org/202623 (contains a possible solution)
* http://bbs.archlinux.org/viewtopic.php?id=78358


Possible solution: Rebuild the Qt MySQL driver after upgrading MySQL (which most likely caused this problem in the first place).
=== How to upgrade my PostgreSQL database? === <!--T:60-->


<!--T:61-->
After updating your PostgreSQL server to a new major version, sometimes you will have to convert your Akonadi database for use with this new version. Instructions can be found on [[Special:myLanguage/Akonadi/Postgres_update|this page]].
=== Migration problems === <!--T:47-->
<!--T:35-->
'''Akonadi's''' [[Special:myLanguage/Glossary#Akonadi|Glossary entry]] has a brief description of Akonadi's purpose, and other useful links.
=== How do I switch from MySQL/PostgreSQL to SQLite? === <!--T:78-->
<!--T:89-->
Since Akonadi 6 [https://invent.kde.org/pim/akonadi/-/merge_requests/154 akonadi-db-migrator] is included in akonadi that allows you to switch the database backend. Where for previous versions this involved deleting and recreating the database a migration is now properly supported by akonadi.
<!--T:90-->
The tool needs to be called with the parameter --newengine to chose to which backend it should to:
{{{
  --newengine <ENGINE>      The new DB engine to use. Possible values are
                            "sqlite", "mysql" and "postgres"
}}}
<!--T:91-->
For example:
{{{
akonadi-db-migrator --newengine sqlite
}}}
<!--T:9-->
[[Category:System]]
[[Category:System]]
</translate>

Latest revision as of 07:00, 10 August 2024

Introduction

The Akonadi framework is responsible for providing applications with a centralized database to store, index and retrieve the user's personal information. This includes the user's emails, contacts, calendars, events, journals, alarms, notes, etc.

Currently, all KDE PIM applications with the exception of Akregator are using Akonadi to access user's PIM data.

Controlling Akonadi

Akonadi will start automatically in the background when any application using it is started.

To manually start, stop or restart Akonadi, you can use the akonadictl command from the commandline. Using this method, you can get additional useful information on the console.

To start the Akonadi server,

akonadictl start

To stop the Akonadi server,

akonadictl stop

To restart a running Akonadi server,

akonadictl restart

To query the status of the Akonadi server,

akonadictl status

Disabling the Akonadi subsystem

The Akonadi server is automatically started by any Akonadi-enabled application. If you don't want Akonadi to be started after login, you have to ensure that no Akonadi-enabled application is launched at login or thereafter. Remember to check Plasma applets as well — the Digital Clock widget in the default panel, for instance uses Akonadi to (optionally) display calendar events and this is enabled in its settings by default (see the "Display Events" option) . You must remove any widgets that may start it from your start-up, if you wish Akonadi to start only when you start KMail or other applications.

Remember

If you don't want to have Akonadi running on your system at all, you can not use any of the Akonadi-enabled applications, such as KMail, KOrganizer or KAddressbook. Such applications will not work when Akonadi is disabled using the steps below. Also note, that some Plasma widgets, such as the Digital Clock uses Akonadi.


To ensure that Akonadi is not started, check that no applications require it at login. In particular, open the Plasma clock applet preferences, go to Calendar and uncheck Show events to prevent Plasma from requesting information from Akonadi and thus allowing it to start.

Some Definitions

Real data
By real data we mean the data, like the contacts or events. These data are stored either on a groupware server or in local files. Where exactly depends on the resource you are using. E.g. the Personal Contacts resource stores its data under $XDG_DATA_HOME/contacts.
Cached data
The cached data are copies of the real data that are kept in the database for faster access and offline caching. The database also keeps the meta data which are management data needed by Akonadi to work correctly.
Configuration data
The configuration data are the data that configure the Akonadi server and the individual resources. The general configuration data for the server can be found under $XDG_CONFIG_HOME/akonadi. The configuration data for each indvidual resources are stored under $XDG_CONFIG_HOME/akonadi_xyz_resourcerc# (xyz is name of resource and # its instance number).
The Akonadi server configuration is a couple of files in $XDG_CONFIG_HOME/akonadi. It contains which data sources and helper programs are active and will be started and watched (so they can be restarted on crashes) by one of Akonadi's server processes (akonadi_control).
Each data source handler (called resources) or helper program (called agents) can have its own configuration although some agents or resources don't require configuration. The general rule is that for every entry in $XDG_CONFIG_HOME/akonadi/agentsrc there is a corresponding configuration file in $XDG_CONFIG_HOME. For example, if the [Instances] section in agentrc contains an entry for akonadi_ical_resource_2, there is also a config file called akonadi_ical_resource_2rc in the $XDG_CONFIG_HOME directory.
Depending on the type of data, such config files for resources will have filenames or directory names of where the data is stored. Common locations are KDE's legacy default files, e.g. $HOME/.kde/share/apps/korganizer/std.ics. New default locations are files and directories in $XDG_DATA_HOME, e.g. $XDG_DATA_HOME/contacts.

Backup

So now we need to decide what to back up. If you want to backup the "real data", then it depends on the resources you have configured... if you use a groupware server, then the backup should be done there. For contacts, the files under $XDG_DATA_HOME/contacts will normally be what you need.

To back up the entire Akonadi configuration, including which resources are active and their configuration, you can use the pimdataexporter' tool. This, however doesn't back up the Akonadi database containing the cached data and, unfortunately, after restoring the configuration (using the pimdataexporter again), Akonadi will have to re-fetch all data again into its cache. This can cause configuration that points to actual mail folders or calendars to get broken and accidentally point to another folder.

After restoring configuration and syncing all data, it's vital to manually check all folder configuration, especially in KMail identities and make sure the folders are configured properly.

Frequently Asked Questions

Where is my data now?

Your data are safely stored outside of Akonadi control on your disk (e.g. local maildir folder or iCal calendar), or on a remote server (in case of e.g. email over IMAP or events from a CalDAV calendar). Akonadi will optionally store a copy of this data in its database to allow applications to quickly retrieve and display them. Any modifications done to data in the Akonadi database will be synced to the actual storage. The main advantage of using the database as a cache is that remote PIM data are available even when you are offline, and you can still interact with them (e.g. mark emails as read or move them, create new events, reschedule existing meetings etc.) and all the changes will get synced automatically once you connect to the internet again.

Thus, deleting the Akonadi database will not cause any data to be lost (as long as all pending changes are synced).

How to upgrade my PostgreSQL database?

After updating your PostgreSQL server to a new major version, sometimes you will have to convert your Akonadi database for use with this new version. Instructions can be found on this page.

Migration problems

Akonadi's Glossary entry has a brief description of Akonadi's purpose, and other useful links.

How do I switch from MySQL/PostgreSQL to SQLite?

Since Akonadi 6 akonadi-db-migrator is included in akonadi that allows you to switch the database backend. Where for previous versions this involved deleting and recreating the database a migration is now properly supported by akonadi.

The tool needs to be called with the parameter --newengine to chose to which backend it should to: {{{

 --newengine <ENGINE>       The new DB engine to use. Possible values are 
                            "sqlite", "mysql" and "postgres"

}}}

For example: {{{ akonadi-db-migrator --newengine sqlite }}}