Vragen stellen

This page is a translated version of the page Asking Questions and the translation is 34% complete.
Outdated translations are marked like this.
Other languages:
Bahasa Indonesia • ‎Deutsch • ‎English • ‎Lëtzebuergesch • ‎Nederlands • ‎Türkçe • ‎català • ‎dansk • ‎español • ‎français • ‎galego • ‎italiano • ‎português do Brasil • ‎български • ‎русский • ‎українська • ‎中文(中国大陆)‎ • ‎中文(台灣)‎ • ‎日本語

IRC gebruiken om geholpen te worden

Nu volgens een aantal tips voor het stellen van vragen om de kans op antwoorden te vergroten, in het bijzonder in #kde op Freenode:

  • Vraag niet of je een vraag mag stellen, stel gewoon je vraag: het irc.freenode.net kanaal #kde is een kanaal voor ondersteuning van gebruikers, dus we verwachten uw vragen - ga uw gang Image:Face-smile.png.
  • Be ready with as much relevant details about your system as you can find: Questions you are likely to be asked are:
    • What distribution do you use (and what version?) e.g. Kubuntu 18.04
    • what version of Plasma you are running — if you don't know, open Konsole and type plasmashell --version and look at the version number given there
    • how you installed it — mostly likely from your distribution repositories.

You probably won't need to give all of this information straight away, but if you know how to find it quickly it often helps

  • Probeer eerst zelf het probleem op te lossen alvorens een oplossing te vragen: Google is uw vriend (zoeken naar foutmeldingen met Google levert vaak nuttige informatie). Kijk ook bij Oplossen van KDE problemen - het advies wat daar staat is waarschijnlijk wat ook in #kde wordt geadviseerd, dus kijk hier eerst Image:Face-smile.png.
  • Probeer ook zeker te weten of het probleem door KDE veroorzaakt wordt en niet door een ander onderdeel van uw systeem (zoals bijvoorbeeld een probleem met X of ALSA). Probeer, indien mogelijk, een alternatieve niet-KDE applicatie om te zien of het probleem zich daar ook voordoet. Natuurlijk is het geen probleem om vragen te stellen als u er niet uitkomt.
  • Use the Forum. Try asking a question on the forum. If the discussion brings up interesting information you might add it to UserBase, so that it can help others.
  • Be prepared to wait! Often on IRC, someone will notice your question a little while after you ask it, so wait around for a while after you ask. There's nothing more annoying than typing out a long answer for someone, only to realise that they left 3 minutes after asking their question! In some cases there could be hours between your question being asked and someone who knows the answer coming on-line (remember that KDE users are all over the world) so sometimes you just have to ask again at a different time of day.
  • Als u geen antwoord krijgt in #kde, dan kunt u ook het kanaal van uw distributie proberen (bijv. #suse, #kde-freebsd, etc), of een mailing list: zie lists.kde.org of het forum.
  • Het belangrijkste is dat u geduldig en beleefd bent. Onthoud dat de mensen die helpen allemaal vrijwilligers zijn, en het druk kunnen hebben met andere dingen dan helpen.

Als u een probleem met geluid hebt in KDE, lees dan eerst Problemen met geluid.

Als uw vraag over ontwikkeling gaat, kijk dan op de pagina over hoe bijdragen op KDE TechBase

Because KDE is so actively developed, changes arrive very frequently, so don't be surprised if you can't find any written information. Ask in IRC, the Forum or a mailing list, and when you have an answer, register an account on UserBase and add the information to the relevant page. At the same time as learning about your system you will be helping others do the same 13px

The Forums

Another great place to get help is the KDE Community Forums. It is always a good idea to search the forums first. Maybe your question has already been answered. If not, find an appropriate forum and start a thread. Don't expect an immediate answer, but remember to come back regularly to participate in the discussion as it gets going. Remember that the forums are run by users like yourself.

The KDE Community forums offer a "guided post" feature that can help you post your question in the appropriate forum, increasing the chance of having it seen by people knowledgeable on the matter. It is accessible as a large "New Post" button on the forums' homepage, so if you have any doubts, that is the place to start.

The forums have an extensive search feature: prior to posting try finding if your question has already been answered, or there are hints that might help you solve your issue. If there is no satisfactory solution for your problem, make a new post. To search, enter keywords in the upper right box of any forum page. By default this will search the whole forums. For extended searches, click on the "Search" link under the "KDE Community Forums" banner.

If your question has been properly answered, consider marking a topic as "solved". It is a very little step, but quite helpful for other users and staff, because it tells them that there are no more issues. To mark a topic as solved, choose the topic with the best answer in the thread, and click the green tick mark under it. If you go back to the topic list you will notice a green tick mark next to the topic's title as well.

Most distributions have forums of their own; these can also be valuable. The web pages of your distribution should provide links to its forums.

Specifieke vragen over besturingssystemen

For questions relating to the desktop use of Plasma with a particular operating system (OS), you can try the above methods, but unless the question directly involves KDE software or KDE/GNU/Linux you are unlikely to find the answer. If your question does not directly involve KDE, please do not post the question on the "normal" KDE mailing lists. An example of questions that do not directly involve KDE is "my sound card does not work". In that case, please direct your questions at sites devoted to helping users of that system. For example, for GNU/Linux questions you may try looking at www.linuxnewbie.org or www.linuxnewbie.com, or the kde-linux mailing list mentioned above.

Als u geen GNU/Linux gebruikt, kunt u de kde-nonlinux (aanmelden) mailing list proberen. Ook bijzonder nuttig zijn zoekopdrachten op uw favoriete zoekmachine, zoals Google, en zoekt op de Usenet-archieven.

In addition, many OS distributors have their own mailing lists which can address distribution-specific issues. You can find out more about these mailing lists at your distribution's website or find them through your browser search engine.

If you are searching for packages you may consider checking the ftp servers for your distribution, including the "contrib" sections, as well as indexing servers such as rpmfind.net. Wherever possible, install the package that your distro offers directly through its package manager.

Fouten in KDE rapporteren

Het melden van bugs is een kleine, maar waardevolle bijdrage aan KDE, en er is een website waar u elke bug kunt melden of nieuwe functionaliteit voor KDE kunt aanvragen: bugs.kde.org. De enige eis aan uw kant is basiskennis van het Engels. Daarmee zult u, na enkele aanvullende richtlijnen, nuttige bugmeldingen kunnen ingeven en dus de hele KDE-gemeenschap en uzelf kunnen helpen.

Eerste moet u een account openen op de website. U kunt dat hier doen. Zodra uw account bevestigd is, kunt u bugs melden.

Er zijn gewoonlijk twee verschillende situaties om een ​​bug te melden:

  • You notice something which is not working properly or not working at all, a bad design, a missed functionality... If this is your case, open the application Help -> Report Bug... menu. You will then be guided to bugs.kde.org. Some information will be automatically picked up, like the application version number.
  • Your program disappears and another window appears named "The KDE crash Handler". Don't get scared! You will be guided to efficiently report this crash. The link in the dialog "Learn more about bug reporting" will explain you the process. If you choose to report the problem, click on Report Bug and an assistant will guide you through the steps. The requisite to report a crash is to have your distribution debug packages installed in order to provide a valid backtrace.

And these are a few tips on how to write good bug reports:

  • Write it in English. You can switch every KDE application language through Help -> Switch Application Language..., so go there and choose American English as the primary language. Then restart the application. That can help you in explaining what happens.
  • Be specific. One bug per report only! Do not mix different problems in the same report.
  • Be clear. Explain the steps that lead to the bug so that we can reproduce them easily.
  • Include screenshots: a picture is worth many words so attach a screenshot to the bug report. You can use KSnapshot to take screenshots. Also, do not link to an external web link which can expire, use the Attachments link at the bottom of the bug report.
  • Include the backtrace within the bug report as a comment, it makes it easier to find duplicates for us (do not attach the backtrace as a text file).
  • Clearly separate facts from speculation: only describe what happens. For a design problem, include a mock-up if possible.

If you are testing trunk or the beta, if you kept your precedent settings, sometimes you will want to check with a new user.

Also notice that Forums have a section about Beta Releases.

A good guide to bug reporting can be found here.

Hoe een console te openen

Bij het melden van een probleem op IRC of op een mailing list komt het vaak voor dat uw helpers u vragen een console (ook terminal genoemd) te openen. Een console is een tekstvenster dat u kunt gebruiken om commando's aan uw computer te geven. U kunt een console openen door op ALT_F2 te drukken. Een invoervenster opent. Type het volgende om een console te openen:


Als dit niet werkt, kan het zijn dat u het niet geïnstalleerd hebt. Toets in dit geval ALT_F2 en voer in:


Terug naar Hulp

This page was last edited on 5 December 2018, at 06:20. Content is available under Creative Commons License SA 4.0 unless otherwise noted.