提问

常规的指导方针

这里有些问问题的提示，尤其是在Freenode的#kde（英文） #kde-cn（中文）频道，在某种程度上说更有可能得到答案：

• 不要犹豫，直接问： #kde #kde-cn是用户支持频道，我们期待你的问题 - 问吧 :-) 。

• 准备好任何有关你系统的细节： 哪个发行版（发行版的具体版本？），你用的KDE SC版本，你怎么安装他的等等。你可能不需要立刻给出所有的信息，但你应该准备好以免有人问起。

• 问前试下自己解决故障： Google是你的良师益友（在Google中输入错误信息通常能知道些有用的东西）。你应该看下KDE故障解决 - 那儿的建议不管怎样都会在#kde #kde-cn上说一遍的，所以可以先试下 :-)。

• 还有，试着确认你碰到的是KDE的问题 而不是你系统里其他元件的（比如，X的问题或alsa的问题）。如果可能的话，试一下其他的替代品，用非KDE程序看看是否问题依旧发生。当然，如果你不确定，那就问吧。

• 确保你已经阅读过手册（The Fine Manual）和故障解决页面。尽管不是每个问题都在那有解答。如果你认为你的问题是个普遍问题，别人也想要答案的话，试着在英文论坛中文论坛问。如果讨论带出了有趣的信息，你也可以发送建议给[email protected]要求把他加进这个wiki。

• 等待回复吧！ 通常，某个人会在你问了后一会儿注意到你的问题，所以问了之后要等上一段时间。没有比给某人写了长篇的回复结果只发现这家伙在问问题后3分钟就离开了更不爽了！

• 如果你在#kde上没找到答案，你也能在你发行版的频道里试一下 (比如 #ubuntu-cn，#suse, #kde-freebsd等)，或适合的邮件列表：查看邮件列表存档或论坛。

• 最重要的是，耐心和礼貌。 记住提供帮助的人所有都是志愿者，他们可以花时间去做其他事情而不给予帮助。

如果你的问题与KDE的音效有关，你也许想要先阅读下音效问题。

如果你的疑问与开发有联系，请查阅这个页面。

Operating-System-Specific Questions

For questions relating to the desktop use of KDE with a particular OS, you can try the above methods, but unless the question directly involves KDE or KDE/GNU/Linux you are unlikely to find the answer. If your question does not directly involve KDE, please do not post the question on the "normal" KDE mailing lists. Examples of questions that do not directly involve KDE: my sound card does not work. In that case, please direct your questions at sites devoted to helping users of that system. For example, for GNU/Linux questions you may try looking at www.linuxnewbie.org or www.linuxnewbie.com, or the kde-linux mailing list mentioned above. If you are not using GNU/Linux, you might want to try the kde-nonlinux (subscribe) mailing list. Also particularly useful are searches on your favorite search engine, such as Google, and searches on the Usenet archives.

In addition, many OS distributors have their own mailing lists which can address distribution-specific issues. You can find out more about these mailing lists at your distribution's website.

If you are searching for rpms you may consider checking the ftp servers for your distribution, including the "contrib" sections, as well as more general servers such as rpmfind.net.

Reporting KDE Bugs

Please report all KDE bugs and feature requests at bugs.kde.org. The site has a nice bug-reporting "wizard" and will permit far easier tracking of bugs than an email to a list.

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How to open a console

Typically when reporting a problem in IRC or on a mailing list, your helpers will ask you to open a console. A console is a text-based window that you can use to give commands for your computer to execute. You can open a console by typing ALT_F2. An input box opens. Type

konsole

And a console will open. If this does not work, you may not have it installed. In this case, type ALT_F2 and call

xterm

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